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Online
Assistance
Reinvented


Interact with your customers like never before

Provide your customers with a superior assistance experience using chat and video and the ability to navigate simultaneously with your experts in the same page.

Example online assistance of company airline

Go one step ahead with shared navigation

Text chats are a thing of the past. Today's users expect a more sophisticated assistance experience.
One that makes a better use of available technologies.

We use chat, video, audio and best in class shared navigation so you can provide an exceptional
assistance experience to your customers.

Icon service and support

Support and assistance

Icon remote sales

Online shopping

Icon remote consulting

Advanced interaction

Icon shared navigation

Shared navigation

Example assistance online chat and video

Superior assistance experience
No software installation or configuration needed


Customer are 3 times more likely to make a purchase when you reach out with a chat and the ratios are even higher with video and shared navigation. Help them complete online forms or finish purchases in an easy way. Guide them through the whole process and reduce abandonment and increase conversions.

A powerful and simple tool to manage all activities


Provide better, more effective customer support by getting a real-time look at your customer's screens an activity. Support agents can work together with customers to fill in forms, change account settings or purchase items online.

Tool to manage all activities
Tool shows the activity of the agents

Analyze your agents
activity and performance


Track the customer journey from click-through to interaction to closed sales

You gain a better understanding of your customer's behavior and collect key insights such as: where your online customers are coming from (e.g. which online sources, web pages and campaigns are driving more traffic and sales; which devices are used prior to reaching out to tour company etc.)

Icons customizable chat

Simple and customizable chat

Each website has its own unique identity, and syrup is designed
to match it. Our customizable chat allows you to choose from different
layouts and themes or even change the look and feel completely

Example chat advanced customization

Better customer experience

Enhance online customer experience through live video communication and personalized assistance in real-time.

Works in any browser and any device

lt doesn't matter where your customers are, whether they are on the streets, at home or in the office. AII they need is an internet-enabled device of any kind.

Tracking your users

Tracking & Reporting for better sales performance plus ROI control through the customer journey.

Higher sales and conversion rates

Monetize web visits and online leads better, boost cross selling and up selling and retail stores productivity.

Advanced customization

A personalized design and on-site implementation based upon your business needs. Give your customers a fully branded experience.

Superior assistance experience.

Customers are encouraged to provide feedback about their experience after the session, providing valuable information to improve performance.

Illustration shows the work in any browser and device